Accredited IT Service Management Training Programs

Our Unique Approach ensures effectiveness &   efficiency

All our Information Technology Infrastructure Library® ITIL® training programs are delivered by our accredited training partner and trainers who work also as consultants with extensive experience on ITI implementation. We deliver a full range of publicly available ITIL Service Management courses (Foundations, Intermediate and Expert courses).  These courses can be provided in-house, tailored to a location, and time frame  that suit your organisation.

  ITIL Foundation

  •        ITIL  Foundation (3 days) 

    ITIL Intermediate Course (Lifecycle Modules)

    ITIL Intermediate Course (Capability Modules)

  •        Planning, Protection and Optimization (PPO) - (4 days)

  •        Service Offerings and Agreements (SOA) - (4 days)

  •        Release, Control and Validation (RCV)  - (4 days)

  •        Operational Support and Analysis (OSA)  - (4 days)

    ITIL Expert

    ITIL Service Management Simulation

   ITIL Service Management - Customised Courses

  • a unique ITSM workshop for your organisation where course duration are based on your preferred contents: This unique and corporate workshop will allow your organisation to focus on fully understanding and apply  one or more  ITIL-based process  which will assist you in successfully manage the ITIL implementation project'

    Other Courses on demand:

  •          Cobit Foundation

  •          ISO27001 & 27002 Foundation

  •          ISO27001 Internal Auditor

Please Click Here to contact our Training Program Advisor to obtain more detail on your preferred  trainingprogram and course contents. You can also refer to our Course Overview published in regular basis

EAS Training & Consulting (Quest) is an Accredited Training Organisation by LCS. ITIL® is a registered trade mark of AXELOS Limited, The Swirl logo™ is a trade mark of AXELOS Limited, IT Infrastructure Library® is a registered trade mark of AXELOS Limited, The ITIL® Accredited Training Organization logo is a trade mark of AXELOS Limited