UniG Services

'We Translate Your Business Strategies Into Action'

UniG offers wide array of IT Management consultancy services using the industry-leading techniques and best practices in different areas, such as:

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• IT Service Management process implementation based on ITIL® best- practice  frameworks,  and ISO/IEC20000 standards

• Information Security framework implementation based on ISO27001 standard

• IT Service and business continuity management, based on ISO22301

• ISO 18295 Customer Contact Centres

• ISO 45001 Occupational Health & Safety Management System

• ISO 9001 Quality Management System (QMS)

• ISO 30401 Knowledge Management

• ISO 56000 Innovation Management

• ISO 21500 Project Management

• ISO 10001-02 Customer Satisfaction & Handling Complaint

• IT Strategies, Risk Analysis & Management

• IT Governance based on Cobit & ISO38500

• ISO/IEC 12207 Systems and software engineering —Software life cycle processes

• ISO 23026  Engineering and management of websites for systems, software, and services information

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UniG is also leading training provider offering variety of Service Management and Information Security training solution programs. Training can be provided also remotely or in-house, tailored to a location, and time frame that suit our customer needs.

Our subsidiary EAS Quest is an accredited ITIL® Training provider by Peoplecert and AXELOS®, the official ITIL accreditor:

ITIL Training Programs:

• ITIL 4 Foundation

• ITIL Managing Professional Certification program

• ITIL 4 Specialist Create, Deliver and Support

• ITIL 4 Specialist Drive Stakeholder Value

• ITIL 4 Specialist High-velocity IT

• ITIL 4 Strategist Direct, Plan and Improve

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ISO Training Programs:

• ISO20000 Foundation

• ISO27001 Foundation

• ISO22301 Foundation

• ISO20000 Internal Auditor

• ISO20000 Lead Implementer

• ISO27001 Internal Auditor

• ISO27001 Lead Implementer

• ISO45001 Internal Auditor

• ISO22301 Internal Auditor