UniG Services

'We Translate Your Business Strategies Into Action'

UniG offers wide array of IT Management consultancy services using the industry-leading techniques and best practices in different areas, such as:

  • IT Service Management process implementation based on ITIL® best- practice  frameworks,  and ISO/IEC20000 standards

  • Information Security framework implementation based on ISO27001 standard

  • IT Service and business continuity management, based on ISO22301

  • ISO 18295 Customer Contact Centres

  • ISO 45001 Occupational Health & Safety Management System

  • ISO 9001 Quality Management System (QMS)

  • ISO 30401 Knowledge Management

  • ISO 56000 Innovation Management

  • ISO 21500 Project Management

  • ISO 10001-02 Customer Satisfaction & Handling Complaint

  • IT Strategies, Risk Analysis & Management

  • IT Governance based on Cobit & ISO38500

  • ISO/IEC 12207 Systems and software engineering —Software life cycle processes

  • ISO 23026  Engineering and management of websites for systems, software, and services information

UniG is also leading training provider offering variety of Service Management and Information Security training solution programs. Training can be provided also remotely or in-house, tailored to a location, and time frame that suit our customer needs.

Our subsidiary EAS Quest is an accredited ITIL® Training provider by Peoplecert and AXELOS®, the official ITIL accreditor:

ITIL Training Programs:

  • ITIL 4 Foundation

  • ITIL Managing Professional Certification program

  • ITIL 4 Specialist Create, Deliver and Support

  • ITIL 4 Specialist Drive Stakeholder Value

  • ITIL 4 Specialist High-velocity IT

  • ITIL 4 Strategist Direct, Plan and Improve

ISO Training Programs:

  • ISO20000 Foundation

  • ISO27001 Foundation

  • ISO22301 Foundation

  • ISO20000 Internal Auditor

  • ISO20000 Lead Implementer

  • ISO27001 Internal Auditor

  • ISO27001 Lead Implementer

  • ISO45001 Internal Auditor

  • ISO22301 Internal Auditor

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